GENERAL TERMS AND CONDITIONS FOR VEHICLE HIRE WITH DRIVER
Rome Cruise Shuttle is an online booking service for the transportation of persons with a driver, provided by Rossi Autoservizi Società Cooperativa, with registered office at Via Garibaldi 18/A int. 3, 00055 Ladispoli (RM), VAT number 17044251001.
By using the website www.romecruiseshuttle.com and booking transportation services, the user accepts the terms and conditions listed below. It is recommended to read these terms carefully before making a reservation.
3.1 The subject of the Contract is the performance of the Service by Rossi Autoservizi Società Cooperativa in favor of the Client in exchange for the payment of the Fee.
5.1 The Client’s request and the conclusion of the Contract occur according to the following methods:
The Client will make the Service request using www.romecruiseshuttle.com, indicating the route, number of passengers, specific needs (e.g. reduced mobility), luggage, and invoicing data (as applicable) (the “Request”).
Rossi Autoservizi Società Cooperativa will generate an instant quote (the “Quote”) including chosen vehicle, route, Fee and payment terms.
The Quote does not constitute a contractual offer pursuant to Articles 1326 et seq. of the Italian Civil Code and is merely informative.
If the Client intends to confirm the Quote, they must tick the appropriate fields on the website to expressly accept the contract and proceed with payment via the booking form.
Rossi Autoservizi will send a service confirmation email within 24 hours (contract concluded) or an email of non-acceptance (contract terminated), with no claims by either party.
The Quote indicates the amounts due by the Client as the Fee, as well as payment methods and terms.
Unless otherwise indicated in the Quote, the Fee includes:
The Client will pay the Fee as follows:
6.1 Without prejudice to Articles 12 and 13 and the maintenance commitment, if within the transport or in the 48 hours preceding the Journey an unforeseeable event occurs (including force majeure) not attributable to Rossi Autoservizi, making it impossible to provide the Service, Rossi Autoservizi will act promptly and in good faith to offer alternative solutions within the agreed Fee.
Pursuant to Article 1463 of the Italian Civil Code, if performance becomes impossible due to a supervening event, Rossi Autoservizi will be released from the obligation to perform the Service, and will refund any Fee already paid.
7.1 The Client may withdraw up to 24 hours prior to the service start date by sending written communication. It is understood that:
8.1 The Client undertakes (also pursuant to Art. 1381 of the Italian Civil Code regarding passengers) to ensure polite, calm and quiet behavior during transport, and in particular:
8.2 In case of violation, Rossi Autoservizi may refuse or suspend the Service (also with police intervention if necessary), with no right to a refund. The Client is responsible for damages to Rossi Autoservizi, third parties and/or passengers, and will bear costs for extraordinary cleaning and restoration due to violations.
9.1 Children aged 0–3 years may travel in approved child seats. It is the responsibility of the parent/guardian to bring the child seat and ensure safety under current legislation, or to expressly request the child seat provision service.
Rossi Autoservizi Società Cooperativa
This policy is provided pursuant to Article 13 of EU Regulation 679/2016 (hereinafter, for brevity, the “EU Regulation”) concerning the protection of natural persons with regard to the processing of personal data.
This page describes the management methods of the website www.romecruiseshuttle.com concerning the processing of personal data of users who consult it and of those who interact with the web services accessible via telematics starting from the address www.romecruiseshuttle.com, corresponding to the homepage of the official website of Rossi Autoservizi Società Cooperativa – VAT Number 17044251001, with its legal headquarters in Ladispoli (RM), Via Giuseppe Garibaldi 18 A, interno 3, ZIP Code 00055.
This policy is provided solely for the website www.romecruiseshuttle.com and not for any other websites that the user may consult via links present on this site.
This policy is also inspired by Recommendation No. 2/2001, which the European authorities for the protection of personal data, gathered in the Group established by Art. 29 of Directive No. 95/46/EC, adopted on May 17, 2001, to identify certain minimum requirements for the online collection of personal data, and, in particular, the manner, timing, and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purposes of the connection.
Following consultation of this site, data relating to identified or identifiable persons may be processed.
To facilitate the understanding of this Policy, the following definitions are provided:
The Data Controller of the personal data relating to users is Società Cooperativa Rossi Autoservizi – VAT Number 17044251001, with its legal headquarters in Ladispoli (RM) Via Giuseppe Garibaldi 18 A, interno 3, ZIP Code 00055, registered in the Companies’ Register of Rome with REA number 1691608, represented by its Legal Representative pro tempore, who is also the President of the Board of Directors, Mr. DANILO ROSSI, born in Palermo (PA) on April 22, 1983, resident in Ladispoli, Via Giuseppe Garibaldi n. 18/A, tax code RSS DNL 83D22 G273D, Phone 3939337324, Email danilorossi83ladispoli@gmail.com, PEC: rossiautoservizi@legalmail.it.
The processing related to the web services of this site takes place at the aforementioned headquarters of Rossi Autoservizi Società Cooperativa and is only handled by technical staff of the Office in charge of the processing.
The personal data possibly provided by the user are used for purposes connected to the execution of the requested service or performance.
No data is communicated or disseminated, except for the purpose of executing the requested service or performance.
Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use, and unauthorized access.
The processing of personal data is carried out mainly using IT and telematic tools in compliance with the regulations in force and in particular with the principles of fairness, lawfulness, transparency, relevance, completeness and non-excessiveness, accuracy, and with logic and processing strictly related to the purposes pursued and in any case in such a way as to guarantee a high level of security, the integrity and confidentiality of the data processed, in compliance with organizational, physical and logical measures and in compliance with the provisions of Art. 32 of the European Regulation 2016/679 (GDPR) as well as industry best practices.
The company does not engage in profiling activities of its users’ data.
The optional, explicit, and voluntary provision of personal data – also via email – to the addresses indicated on this site entails the subsequent and necessary acquisition of the sender’s address – as well as any other data included in the message – in order to respond to requests.
The user is free to provide the personal data requested in the forms and failure to provide them may result in the impossibility of obtaining what has been requested.
No data is communicated or disseminated, except for the purpose of executing the requested service or performance. To respond to emails sent by the user, please be informed that the data is processed by the staff of the competent offices, entrusted with the processing of personal data.
The user is free to provide the personal data reported in the request forms or otherwise indicated in contacts. Failure to provide them may result in the impossibility of obtaining what has been requested.
Cookies are used on the www.romecruiseshuttle.com website, and in emails sent to offer users a better service and experience. The site uses analytical, technical, and functional cookies to analyze the traffic patterns of users visiting the Rossi Autoservizi SC website in order to improve its usability.
Technical cookies, for example, allow users to use the services requested via the site without having to log in continuously and to remember any actions performed by the user (such as completing a form) when returning to the previous page in a session.
Analytical cookies are used by Rossi Autoservizi SC to monitor the use of the site by users for the purpose of site optimization and to obtain information on the use of the Website, emails, and to warn of any errors.
These cookies also allow obtaining detailed technical information, such as:
This information may be associated with user details such as IP address, domain, or browser; however, they are analyzed together with information from other people so as not to identify one specific user from another.
In this case, these cookies are used to analyze and improve the performance and design of the site and emails and to calculate errors that occur on the site to improve the service and manage any complaints.
Functional cookies allow to:
Not envisaged.
The data subject may exercise the rights referred to in Articles 15-21 of the EU Regulation, namely:
Requests must be sent via email to info@romecruiseshuttle.com of Società Cooperativa Rossi Autoservizi.
The data subject may also contact the Data Protection Officer, Danilo Rossi, at the following addresses: Email danilorossi@romecruiseshuttle.com – PEC rossiautoservizi@legamail.it.
The Data Subject has the right to lodge a complaint with the Privacy Guarantor Authority, which can be contacted at the website http://www.garanteprivacy.it/.
Last updated: 20/09/2025
Cookies are small text files that websites visited by the user send to their device (computer, smartphone, tablet), where they are stored and then retransmitted to the same websites on the next visit. Cookies allow the website to recognize the user’s device, improve navigation, and collect anonymous statistical information about the use of the site.
Provider: Google Ireland Limited (“Google”)
Purpose: to track and examine the use of the website, compile reports and share them with other Google services. Google may also use the data to contextualize and personalize advertisements.
Personal data processed: usage data and tracking tools.
Place of processing: Ireland – Privacy Policy – Opt Out.
Tracking tools retention period:
Provider: Google Ireland Limited (“Google”)
Purpose: to track and examine the use of the website, compile reports and share them with other Google services. Google may also use the data to contextualize and personalize advertisements.
IP anonymization: users’ IP addresses are shortened within the EU/EEA. Only in exceptional cases is the IP address transmitted to and shortened in the USA.
Personal data processed: usage data and tracking tools.
Place of processing: Ireland – Privacy Policy – Opt Out.
Tracking tools retention period:
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The website owner reserves the right to update this Cookie Policy at any time. Changes will be published on this page and will take effect from the date of publication.
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